Automated Attendant

• Extension grouping
• Multi-language support
• Name or department directory
• Fallback to live operator
• Call forward to mailbox directly
• Call screening and auto forward to another extension
• Programmable day, night and holiday greetings
• Call transfer by CPM, blind or ring release

 

Audio Text

• Up to 9 languages, 3 fields and 7 layers available
• Voice instructional tutorial
• Information interaction with callers thru touch-tone inputs
• Option to transfer to live person available at anytime

 

Music On-Hold

• 6 on-hold music
• Which music schedulable by date, time and weekdays

 

System Administration and Setting

• Remote maintenance by touch-tone inputs
• Call flows customizable by users
• Language on-line setup
• Function key and speed key
• Voice prompts, music on-hold and others reprogrammable by users
• Holiday schedule
• Emergency opening line greeting
• Integration with PBX thru in-band and out-band signaling

 

Voicemail

• Individual voice box setting with customizable mailbox greeting
• Message notification schedule programmable
• Multiple message notification methods
• Mailbox language individual setup
• Message editing by callers
• Individual mailbox ID and password
• Setup remotely accessible
• Voice message tagged with day and time stamp