Record

• Analog, Digital Signals, E1 & T1 Interface & VoIP

Search and Playback

• Quick Search, Retrieval and Replay over the LAN/WAN & the Internet
• Over 28 search parameters: Date, Time, Extension Number, Customer ID, etc.
• Message tagging for future reference and searching

Total Recording

• Assignable Schedule Recording

Monitoring

• Live monitoring of on-going calls from any workstation or remote phone

Integration

• Can be integrated with Call Center, PBX, ACD and custom databases

Archive

• DVD-RAM, DAT72, USB HDD NAS storage

Authorization

• Multiple access levels for secure and easy use
• Minimum training for users

Reliability

• Designed to run 24x7 for non-stop recording
• Standard Raid-1 mirror hard disk to prevent complete hard disk failure
• Redundant Power Supply (optional)
• Complete and secured database system

Scalability

• Fully scalable to accommodate organization requirements and business growth
• Distributed architecture designed to connect more than one recording server
• 4 channels to 256 channels per DCRS recording server