What is EULS CA?

Data Centralization Over Network

Today more and more transactions are done over the telephone.  How are you addressing regulatory compliance guidelines? Regulatory compliance is requiring that enterprises store their voice recording data for longer periods of time, while ensuring quick retrieval in the event of dispute or litigation.

Multisuns EULS solution provides open architecture with maximum data storage flexibility.  EULS CA gives multi-site and multi-national enterprises of the option to consolidate the enterprise-wide calls and call-related information, which are originally stored in different EULS-3000, EULS-3000S and TCR-2000 units, to a master storage device formed by disk array (RAID-5), network-attached storage (NAS) or else in the headquarter over the network or across the Internet.

Distinguishing Quality of EULS Central Archiving

Everyday one EULS-3000, EULS-3000S call recorder may record thousands of telephone calls and 2-way radio communications, and one TCR-2000 call recorder may record hundreds of telephone calls or meeting room voices.  Once all these call archives are centralized to a master storage device, the data will grow quickly and take away all available free storage space within a short period of time.  Are you assessing your data usage and developing methods to contain it?  Or, are you throwing more storage resources to tackle the growth?

The EULS CA is comprised of the containment strategy that pulls off unwanted calls (speech audio) and calls-related information (database data) stored in a master storage device automatically according to data retention period or storage free space threshold.  This containment strategy eases management, administration, cost and compliance without compromising data integrity.

The bandwidth of the network, especially in long-distance condition, influences data transport efficiency. The master storage device can be configured to smooth the data transport. For example, only the calls of meeting particular criteria (e.g. calls of transaction) will be centralized. Furthermore, the time of undertaking data transport can be limited to predefined time period (e.g. after-office hours) and bandwidth usage level can be set (e.g. 32kpbs max).

The type of network also influences how data travel between different network points. EULS CA includes the edition that organizations can centralize data to the headquarter across Internet with limited network bandwidth. It is suitable for organizations of any scale.

Feel free to contact us for more information.

【 EULS Central Archiving Diagram 】

【 EULS and TCR-2000 Central Archiving Diagram 】

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